Franchise & Multi-Site Comms

Multiplying your brand means multiplying your standards. We sort the calling and internet so every location across your network sounds exactly like the company you worked hard to build.

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Consistency at scale
The customer experience should not change depending on which site picks up the phone. We standardise routing and features across your whole network so every customer gets the same high-quality experience.
Built to replicate
We work with head office to design a single communications template. When a new site opens, we deploy that exact setup instantly. No ad-hoc fixes, no mess, and faster onboarding for new franchisees.
See the whole network
Lead your network with accurate data. Get a live view of call volumes, response times, and peak hours across every single location. When everyone works from the same data, the whole company moves forward together.
Practical automation
Keep your team focused on growth, not admin. Introduce tools like automated call summaries and smart routing to take repetitive tasks off your franchisees' plates entirely.
Ready for growth
Infrastructure should never become a bottleneck. Our setups are built for where your company is going, allowing you to add new locations or scale up capacity without re-engineering your technology.
A local team in your corner
We do not do offshore support queues or automated chatbots. Our New Zealand-based team gets out out on the floor to support your head office and your individual franchisees whenever you need us.

Make every location sound like your best location.

Give your business the right setup, so your customers get a consistent experience throughout New Zealand.

Read the Resene story here

Great tech needs local people

World-class tech, paired with hands-on Kiwi support. We are here to guide your team long after go-live, because even the best platform only works when the people behind it actually understand your business.

Franchise & Multi-Site Comms

Systems built for scale

Consistency at scale

Built to replicate

See the whole network

Practical automation

Ready for growth

A local team in your corner

Make every location sound like your best location.

Great tech needs local people

Systems built for scale

Consistency at scale

Built to replicate

See the whole network

Practical automation

Ready for growth

A local team in your corner

Make every location sound like your best location.

Great tech needs local people