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  1. outages and maintenance

Outages and maintenance

Something not quite right? Maybe you're experiencing an outage, or we're undergoing scheduled maintenance that may be impacting your services. Check below for the latest report on what's going on.

  • Customer Support Status

    Status: Green
    Our team are at the ready to help on 0800 669 249.
  • Updated 3:25pm 18 May

    Network & Systems Status

    Status: Green
    Earlier today there was an intermittent issue affecting some One NZ users and MVNO partners, including Now, which may have impacted voice calling. We are now seeing the majority of calls completing successfully. Please call our team if you have any issues on 0800 669 249
    Report an outage