Now NZ Help Centre: Your Go-To Support for Broadband, Phone, and Billing

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A cheerful store owner wearing an apron, standing beside a row of coffee machines in a well-stocked store, illustrating Now NZ's broadband and internet services that support local businesses.

Broadband and internet articles

Broadband basics Broadband setup Broadband troubleshooting Copper withdrawal

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Two women working in a storage area with labeled bins, one holding a tablet, showcasing Now NZ's phone products supporting efficient business operations.

Phone product articles

Phone line help SIP trunking help Now national calling rates Now international calling rates Toll free help

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A person managing an invoice on a tablet while using a keyboard, illustrating Now NZ's account and billing services.

Account and billing

About your invoice Customer MyNow portal Changes to your account Ways to pay

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A person holding and using a smartphone, illustrating Now NZ's range of other telecommunication products and services.

Other products

How to setup your email How to use your email?Troubleshooting email

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Check for planned and unplanned outages in your area.
Outages & maintenance