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Keywords - Mercury, Ownership, Now NZ, Broadband
We're a New Zealand energy and telecommunications company, providing electricity, gas, broadband and mobile services to homes across Aotearoa New Zealand. We're pleased to have you with us and look forward to supporting you with your services. Learn more about Mercury.
Mercury NZ Limited is listed on the New Zealand Stock Exchange and the Australian Stock Exchange with foreign exempt listed status. Mercury is listed on both exchanges with the ticker symbol ‘MCY’. The New Zealand Government (the Crown) holds a legislated minimum 51% shareholding in the company.
If your Mercury account is in credit, you can request a refund.
Mercury offers two free refunds within a 12-month period. If you request more than two refunds in the same 12-month period, a $7.50 fee will apply for each additional refund.
Yes. If your services have now moved to Mercury, you can also choose to add electricity to your account.
Having your broadband and electricity with Mercury means you'll have one provider for both services, making it easier to manage your account in one place. Visit our website or get in touch with us to find out more. You can find our full contact details on our Contact Mercury page.
If you have any questions about your Mercury broadband service, we're here to help. Please chat with us online. You can find our full contact details on our Contact Mercury page.