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Now contact centre solutions

From simple call distribution to complex contact centres, Now you can meet the needs and budget of your business.
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Reach Call Centre

Reach is a cloud-based call centre solution designed for businesses that primarily handle customer interactions over the phone. It provides reliable inbound and outbound calling, intelligent call routing, hunt groups, and auto attendant, all delivered through a simple, easy-to-use platform. Ideal for small to mid-sized teams that need efficient call handling without the complexity of digital channels, Reach replaces traditional phone systems with a modern, internet-based solution, supported locally by Now.
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Zoom Contact Centre

A modern, cloud-based contact centre designed for businesses managing customer interactions across voice and digital channels. It brings calling, messaging, reporting, quality management, and workforce tools together in a single platform, enabling teams to deliver consistent, high-quality customer experiences at scale. As New Zealand's first accredited Zoom Contact Centre deployment partner, Now helps you design, implement, and support a solution that grows with your business, combining global technology with hands-on local expertise.
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Why Now contact centre solutions?

  • Improved customer service

    Our contact centre systems make sure your customers always get the prompt, reliable support they need, when they need it.

  • Scale and flex as needed

    As your business grows, so do your options. Our contact centres are designed to evolve with you so that scaling up never means slowing down.

  • Effective & efficient

    When you focus on your staff, they can focus on your customers. Give your team the edge with tools that are quick to learn and easy to use.

Pricing

Excludes GST

Reach Call CentreMitel Contact Centre
Monthly per user chargesConcurrent user licensing from $15 per agent (on top of Reach standard phone user pricing) Enhanced call centre agent from $60 per agent Omnichannel agents from $90 per agent
One-off setup feesSetup fee appliesSetup fee applies

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Call us0800 669 249
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