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A smiling woman wearing a headset and a green sweater sits at her desk in a modern office, highlighting Now's contact centre solutions. Now offers a range of options from simple call distribution to complex contact centres, tailored to meet the needs and budget of your business.

Now contact centre solutions

From simple call distribution to complex contact centres, Now you can meet the needs and budget of your business.
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Two women smiling and working together at a desk in a modern office setting, highlighting the Reach Call Centre by Now. Ideal for small to medium businesses, Now Reach Call Centre offers all the capabilities a service-led organisation needs without unnecessary costs or complexities.

Reach Call Centre

Whether you’re in the B2B or B2C sphere, you want to provide your staff with the right tools to support your customers and do their jobs well. Traditional contact centre services often come with a tangle of applications and price points that make the shift confusing and difficult to navigate - not now. Ideal for small to medium businesses, Now Reach Call Centre offers all the capabilities a service-lead organisation needs, without any of the unnecessary costs or complexities.
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A woman wearing a headset working at her desk in a busy office environment, highlighting Now’s Mitel Contact Centre service. The service offers customisation to meet organisational needs, advanced call centre features such as call categorisation, place-in-queue announcements, CRM integration, and advanced reporting, backed by Mitel and in-house experts.

Mitel Contact Centre

High traffic volumes? Want to streamline your inbound operations? Now’s Mitel Contact Centre service can be customised to the needs of your organisation. Backed by global leader Mitel and our in-house experts, we’ll handle everything from design and deployment to ongoing management. We offer a comprehensive contact management service with advanced call centre features such as call categorisation, place-in-queue announcements, CRM integration, and advanced reporting. Ask about multimedia options to manage your chat, email, web and social channels.
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Why Now contact centre solutions?

  • Improved customer service

    Our contact centre systems make sure your customers always get the prompt, reliable support they need, when they need it.

  • Scale and flex as needed

    As your business grows, so do your options. Our contact centres are designed to evolve with you so that scaling up never means slowing down.

  • Effective & efficient

    When you focus on your staff, they can focus on your customers. Give your team the edge with tools that are quick to learn and easy to use.

Pricing

Excludes GST

Reach Call CentreMitel Contact Centre
Monthly per user chargesConcurrent user licensing from $15 per agent (on top of Reach standard phone user pricing) Enhanced call centre agent from $60 per agent Omnichannel agents from $90 per agent
One-off setup feesSetup fee appliesSetup fee applies

Start working smarter with Now

Call us0800 669 249
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