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  1. about
  2. about now

From grassroots to game changers

Like all great business origin stories, Now’s journey started at home.

Steve Jobs may have had a garage, but a laundry room provided the office for what would one day become New Zealand’s Best Business Broadband Provider of the Year.

Back in 2002, internet service providers as a whole were overcharging and underdelivering. Our founder believed Kiwi customers deserved better and rolled up his sleeves to make a change. 

Fast forward to today, our roots in provincial NZ have become a nationwide movement. We connect everyone, from iconic brands in Auckland and Wellington to home offices in provincial New Zealand - the lifeblood of our country.

At Now, we put service, reliability, and people first. Welcome to the Now revolution - built on trust, driven by service, and inspired by you.

Our people are happiest when they're out and about, helping support our customers to succeed.

    Quality over quantity, always

    We’re a telco that punches way above its weight. We put this down to our simple, single-minded focus, delivering businesses the service they deserve. And while we don’t do it for the accolades, we love being recognised for our mahi.

    Here's a sample of our recent industry award wins:

    • Best Business Broadband Provider 2023 (NZ Compare)

    • Broadband Provider of the Year 2023 (NZ Compare)

    • Best Customer Support 2023 (NZ Compare)

    • People's Choice for Internet 2022 (Consumer NZ)

    • NZs Most Satisfied Customers 2022 (Canstar) 

    • NZs Best Broadband Provider 2021 (NZ Compare)

    • NZs Best Customer Support 2021 (NZ Compare)

    • NZs Most Satisfied Customers 2021 (Canstar)

    • NZs Most Satisfied Customers 2020 (Canstar)

    • NZs Best Customer Support 2020 (NZ Compare)

    Some of the Now team with our recent wins at 2023's NZ Compare Awards

      Backed by Mercury

      While we are proudly one of the little guys, in 2022 we became a wholly-owned and independently run subsidiary of Mercury (one of the big guys). This means we can give you the best of both worlds – tailored business service and expertise, but with the network strength of a larger company.
      Mercury's Website

      Our people

      Interested in seeing who's behind the scenes?
      Meet our leadership team

      Our customers

      Don't take our word for it! Hear more from our customers
      Read our customer stories

      Our network

      Now has network points of presence throughout New Zealand and in Australia, Singapore and the USA.