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Terms and conditions

Now Business customer terms and conditions

The following terms apply to any services or equipment we provide for our business customers. Please call us on 0800 669 249 if you have any questions about these terms. Different terms may apply to some services we provide for Business customers, as we explain in this agreement. If you want to use our services for residential or other non-business purposes, other terms apply. Please ask for a copy by calling us on 0800 669 249 or visiting

Now Business Standard Terms and Conditions.

This document is the overarching agreement that covers all commercial terms relating to the relationship between Now and business customers.

Standard Business Terms and Conditions

Service Schedules

Each Service you purchase from Now has it's own Service Schedule which explains the specific terms pertaining to the service purchased. In the event of inconsistency between the Business Standard Terms and Conditions and a Service Schedule, the service schedule takes precedence.

Phone Schedules

Business Calling Service Schedule

Flat rate calling Service Schedule

Unified Communications and Collaboration & IP Telephony Service Schedule

SIP Trunking Service Schedule

MS Teams Calling Service Schedule

NOW Reach Service Schedule

Internet Schedules

Business Broadband Service Schedule

Business Premium Internet Service Schedule

Enhanced Networking Schedules

Software Defined Wide Area Network Service Schedule

Firewall as a Service Service Schedule

Wireless as a Service Service Schedule

Call Centre Schedules

Mitel Call Centre Service Schedule

Business Promotional Offer Terms & Conditions

Broadband Compare - Now business promotional terms and conditions - Nov 23

Early Childhood Council Promotional Terms - Feb 24

n3 Terms and Conditions

End User Agreements

Mitel MiCollab Client End User Agreement

Mitel MiVoice for Skype for Business End User Agreement

Mitel UC360 Collaboration Point End User Agreement