What are the different types of broadband in New Zealand?

Fibre: Fibre is the technology used in the Government-funded ultra-fast broadband initiative (UFB). Fibre optic cables are made up of thin strands of glass. They are capable of delivering much faster speeds than the old copper phone network. You can choose different speeds based on your specific needs. Fibre broadband is the most popular form of broadband that Now provides its customers. 

 VDSL: VDSL uses the old copper telephone lines that are already installed in most houses and business buildings. It only works within a short distance of a VDSL cabinet or exchange. VDSL is a good alternative where fibre is not yet available. However, you cannot choose your connection speed and you get the maximum speed the equipment can manage. Speeds can vary significantly due to many factors including copper quality, line length, misconfigured electric fences, and ground moisture. 

ADSL: ADSL uses the old copper telephone lines that are already installed in most houses and business buildings. It can work for much longer distances than VDSL but does so at lower speeds. Like with VDSL, you cannot choose your connection speed, you just get the maximum speed the equipment can handle. 

 Wireless: Wireless uses cellular or radio waves. To use it you may need an antenna on your property. Wireless is a good option for properties that cannot access other technologies.  

What is the difference between a local fibre company and a internet service provider?

Local fibre companies provide the fibre infrastructure across New Zealand. There are a number of fibre companies including Chorus, Enable and Tuatahi First fibre. The local fibre companies don't sell directly to the public.

Local fibre companies cover specific geographic areas, so which local fibre company is providing your fibre will depend on your location.

Internet providers, like Now, purchase fibre from the local fibre companies for the products and solutions they sell to their customers directly.

Is copper being removed?

Chorus, who own the copper network, are removing this network from operation. Don't worry, this is being managed carefully and in most cases you'll be able to move to fibre.

Find out more here.