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Person using a laptop to access the Now Reach Learning Centre tutorial videos, a resource hub for telecommunications support and device information.

Now Reach Learning Centre

The Now Reach Learning Centre is a resource hub designed to empower users with knowledge and support for their telecommunications needs. From here, you can access a library of tutorial videos, a FAQ section addressing common queries, and a device catalogue showcasing the latest technology and specifications. Whether you're looking to troubleshoot issues, learn new skills, or explore the best devices for your business, the Now Reach Learning Centre offers support and expert guidance every step of the way.
Smiling support representative wearing a headset at a desk, ready to assist with Now Reach tutorial videos and user support.

Now Reach Tutorial Videos

The Now Reach Tutorial Videos is your go-to destination for step-by-step guides and visual instructions on a wide range of topics. Here, you'll find an extensive collection of videos designed to simplify complex processes, from setting up devices and managing users to optimising your Now Reach services. Each video is crafted to ensure clarity and ease of understanding, making it easy for users at any level to follow along and achieve their goals.

  • Now Reach Admin Portal

    How to login as a Reach Admin user

    To access the Now Reach administration portal, open a browser and go to reach.nownz.co.nz. Enter your username and password, and you can check 'Remember me' to save your credentials. If you've forgotten your password, click 'Request Password' to reset it. Finally, click 'Login' to enter the portal.
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  • Now Reach Admin Portal

    How to do a password reset for a user

    To reset a user's password, go to the administration portal and navigate to the "Users" section. Select the user who needs a password reset and click "Reset Password." The user will receive an email with instructions to reset their password.
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  • Now Reach Admin Portal

    Add users to Reach phone system

    To add users to the Reach phone system, first ensure you have available licenses by removing an existing user or purchasing more from Now NZ. To add a new user, click "Create New User," enter their information, and click "Save." To copy an existing user, select "Create New User and Copy Settings," update the necessary fields, and save.
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Jabra headset placed on a desk next to a laptop, highlighting devices compatible with the Now Reach system.

Now Reach Device Catalogue

The Device Catalogue features a list of phones compatible with the Now Reach system. Explore detailed specifications, features, and compatibility information to find the perfect phone for your business needs.