A sweep of awards at the NZ Compare Awards, saw Now take out three of the best - Best Business Broadband Provider, Best Customer Support, and Broadband Provider of the Year!

On November 30, 2023, we joined with over 300 others from the telco and power sectors to celebrate, at our industry awards. We were honored and blown away, to not only receive awards in both the Customer Support and the Business category, but to also be awarded the Broadband Provider of the Year.

2023 had been a tough one for our team as we grappled the effects of Cyclone Gabrielle this year, on both our people, our region and so many of our customers. Despite the many challenges the year threw at us, the team have never wavered in their commitment to customers, so these awards are a fantastic recognition of their hard work.

Here's what the judges had to say:

Best Business Broadband Provider

“Now enter every interaction with business customers aiming to build a trusted relationship. Their business NPS score of +60 speaks for itself and their actions to support business customers after cyclone Gabrielle was commendable and another example of going the extra mile.”

Best Customer Support

“Great to see a provider who understood identifying good customer service starts from recruitment and selecting candidates who promote customer centric values naturally. Great testimonials and stories of gratitude from businesses and consumers. Really feels like Now is part of their community even as they expand they are keeping the local, family feel — commendable customer service stories and processes.”

Broadband Provider of the Year

“With wins in two categories, covering both business and consumer, Now was widely praised amoungst the judges. Their ongoing commitment to delivering the same high quality for their customers, even as they continue to scale is fantastic to see.”