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Keywords - Email settings, SMTP Auth, Mobile device settings
Now's email settings - POP3 (Not IMAP)
Incoming server settings:
Server: pop3.nowmail.co.nz
Port: 110
SSL: Off
Username: Your NOWmail mailbox name. (Everything before the @nowmail.co.nz part of your email address).
Password: Your NOWmail password
Incoming server settings:
Server: smtp.nowmail.co.nz
Port: 25 (or port 2525)
SSL: Off
Username: Your NOWmail mailbox name. (Everything before the @nowmail.co.nz part of your email address).
Password: Your NOWmail password
* Please ensure that removing email from server is selected.
What is SMTP-AUTH and how do I get it?
If you are using an email client on a device that roams between different networks (Home / work / Wi-Fi Hotspots etc) you may find you cannot send email.
This may be due to other internet service providers blocking outgoing mail ports. Traditionally this is used to stop spam email from being sent across unsecured networks.
SMTP-AUTH is a way you can always authenticate to our server even if you are not on the Now network.
Get in touch and we can assist with enabling SMTP-AUTH - 0800438669
Mobile device email settings
NOWmail accounts can be setup on most smartphones and tablets.
Basic email settings
Sometimes when switching from another provider, you will lose your email address.
This is because the email account is tied to your account with another company.
Unfortunately we cannot provide email addresses that were not created by us. (E.G @xtra.co.nz , @ihug.co.nz, @paradise.co.nz )
There are three options available if this happens.
Now can provide you a new @nowmail.co.nz address
You are welcome to create a new, free, email address with another email provider. Examples are Gmail, Outlook, or iCloud.
Contact your old provider and let them know you want to continue using the email account. There may be a fee for this so check before you proceed.
If you have a nowmail email address, you can set this up on most email clients across a wide range of devices.
These include desktops, laptops, mobile phones, tablets etc.
While the setup will be slightly different depending on what device your using, they will all ask for incoming and outgoing server settings.
These details are:
Incoming server settings:
Server: pop3.nowmail.co.nz
Port: 110
SSL: Off
Username: The name before the '@nowmail.co.nz'
Password: This should have been supplied to you.
Please ensure you select 'Delete from server' when you set this up.
Outgoing server settings
Server: smtp.nowmail.co.nz
Port: 25 (or port 2525)
SSL: Off
Authentication: Password
Username: Same as incoming username, the name before the '@nowmail.co.nz
Password: Same as incoming password, this should have been supplied to you.
Please note - Now only supplies a Pop3 email accounts. Ensure Pop3 is selected (not IMAP).
If you have any questions about your Nowmail email, feel free to give us a call on 0800 669 249.
You can also get in touch with our support team by emailing help@nownz.co.nz